LEGAL
Refund Policy
Last updated: September 7, 2026
Refund eligibility varies by product and service. The refund terms shown on an offer page, checkout, proposal, or signed agreement are the terms that apply to that purchase.
Before you purchase
Please review the offer description and any refund terms presented before payment. If an offer does not state a refund window or guarantee, contact us before purchasing so we can clarify the applicable terms in writing.
Digital products and courses
Because digital access can be delivered immediately, refund eligibility may depend on the specific offer, the amount of content accessed, and applicable law. Any product-specific guarantee displayed at purchase controls.
Consulting and custom work
Deposits, retained capacity, completed work, and approved project expenses are generally governed by the applicable proposal or service agreement. Please review that agreement for cancellation, rescheduling, and refund terms.
How to request a review
Email jack@jackvidal.com with the purchase email address, order information, offer name, and reason for the request. We will review the request against the terms that applied when you purchased and any rights provided by law.
Questions about these terms? jack@jackvidal.com